Available courses

Intro to Philly311

Intro to Philly311

Philly311 is the non-emergency contact center for the City of Philadelphia. This course will teach you how you can usePhilly311 to report issues and gain access to City services. 

Philly311 Mobile App

Philly311 Mobile App

With Philly311's mobile app, you can report issues on the go and  This training will show you how to use the app to submit requests, stay informed, and see what's happening in your community.

Partner Portal Training for Neighborhood Liaisons

Partner Portal Training for Neighborhood Liaisons

Learn how to use Philly311's system to enter requests, search for information, view data and access other community resources. The Philly311 Partner Portal can be used by community organizations, other City departments, and our own Neighborhood Liaisons! Interested in taking this training? Sign up here!

Philly311 Partner Portal Training

Philly311 Partner Portal Training

Learn how to use Philly311's system to enter requests, search for information, viewdata and access other community resources. The Philly311 Partner Portal can be used by community organizations, other City departments, and our own Neighborhood Liaisons!



Language Access

Language Access

Learn how departments of the City of Philadelphia are serving populations with limited or no English-speaking ability. Gain knowledge on what resources are available to you to ensure that all residents of Philadelphia have access to information and can access city services.